-
November 7, 2024
-
Skilled Manpower Development for IT/ITES/BPO Industry
Overview:
As part of the nation’s digital transformation journey, Shooting Star Ltd. successfully implemented a focused, high-impact training program under the Sheikh Kamal IT Training and Incubation Center Project. Commissioned by the Bangladesh Hi-Tech Park Authority, this six-month initiative aimed to develop a skilled talent pool for the IT/ITES/BPO sectors, ensuring better employability both domestically and internationally. This project empowered over 200 youth with relevant skills and confidence for digital careers.
Background:
In alignment with the government’s Business Linkages objective, the project aimed to bridge the gap between aspiring professionals and actual employment in IT and outsourcing industries.
While Bangladesh has seen an explosion of opportunities in freelance and BPO work, many potential workers—especially those from semi-urban areas like Netrokona—lack structured training or exposure. The Bangladesh Hi-Tech Park Authority (BHTPA) designed this program to produce immediately employable graduates in areas like:
- IT-Enabled Services (ITES)
- BPO and digital back-office operations
- Freelance platforms like Fiverr, Upwork, and Microworkers.
The project was initiated in November 2023 and completed in May 2024, with all execution handled solely by Shooting Star Ltd.
Our Comprehensive Solutions:
Our approach was hands-on, structured, and results-driven. Here’s what we delivered:
- Outreach & Awareness Campaigns to attract participants from district levels
- Online Exams & Aptitude Tests via a custom-built platform to identify committed candidates
- Full Training Kits Provided: Bags, notebooks, pens, and lecture sheets for all trainees
- 8 Batches Trained (25 Trainees per Batch) for a total of 216 hours per trainee across multiple modules
- Professional Tracks Covered: IT fundamentals, outsourcing techniques, communication skills, and applied freelancing
- Third-Month APTIS Testing (English Language Evaluation) to ensure communication readiness
- District-Level Inauguration & Closing Ceremonies with formal certificate awards
All these services were executed by a team of expert trainers and coordinators in line with industry-standard pedagogical models.
Challenges:
- Limited Digital Familiarity: Many of the participants had little prior experience with structured IT coursework.
- Tight Execution Timeline: Delivering training, assessments, and certifications within 6 months required exceptional coordination.
- Motivational Gaps: Participants lacked exposure to the global gig economy.
How We Overcame Them:
- We adapted our training language and pace to suit varying skill levels.
- Our experienced project team ensured smooth module delivery and 100% compliance.
- Role models from the freelancing community were introduced to boost inspiration and retention.
Results:
📊 200+ Trainees Trained across 8 Batches.
✅ 100% Completion Rate.
🏆 High Post-Training Performance: Candidates demonstrated improved communication skills and platform readiness.
🎯 Employment-Ready Graduates: Most trainees are now actively applying for ITES and freelance roles, with early earnings already reported.
📢 Increased Community Awareness: The project created visibility about IT career opportunities in underserved districts like Netrokona.
Why It Matters:
This project wasn’t just about training—it was about turning potential into performance. Shooting Star Ltd. enabled a new generation of digital professionals to break into a competitive global industry with confidence, skills, and strategic direction.
Through targeted execution, stakeholder alignment, and learner-centered pedagogy, we proved once again that skills, when combined with opportunity, lead to transformation.
Project Information
-
Date: November 7, 2024
-
Client: admin
-
Timeline: 2023 - 2024
-
Service: Skills Development